An incident is an event that could lead to the loss of, or disruption to, an organization’s operations, services or functions. When any disruption or emergency occurs to a structured organization, the incident response team(s) will respond to the event in accordance with the organizations’ established plans. Incident management can include all the processes and activities of an organization that is done in order to identify, analyze, and correct hazards to prevent a future re-occurrence. Without the implementation of an effective incident management system, an incident easily could disrupt business operations, information security, the security and safety of the employees and the customers, or other vital business functions. The implementation of the incident reporting and investigation procedures allows you to report and monitor incidents, to analyze the received data, determine trends and establish the measures to put in place to mitigate risks in the future.